Talking Medicines and you:

A true commitment

We’re committed to making the way we work better for everyone involved — which is why we created our Customer Charter so our clients can see what drives us to deliver the best results for their business and their patients.

When you work with the team at Talking Medicines and our PatientMetRx® platform — you can be assured of our teams’ commitment to you, your business and your patients — because we believe that better results come from a partnership founded on true transparency and honesty.

To help us deliver better results across all parts of we’ve set out six priorities as the foundations in our Customer Charter.

We know better outcomes for patients happen when we all work together in truly collaborative and constructive ways — we’d love to work towards that goal with you too.

1

WE’RE CHALLENGING
(IN A GOOD WAY)

We’re a very diverse team here at Talking Medicines, which is why we don’t treat our customers the same either. We’re fascinated by the challenges our customers face, which is why we work hard with them to achieve better outcomes for their business and their patients.

2

HONESTY IS ALWAYS THE BEST POLICY

A true partnership is one that’s founded in honesty and openness, that’s why we’re always totally transparent about how we work, what we believe is right for your business and most importantly, what’s best for your patients.There’s no ego and no agenda — just common goals.

3

WE KNOW THAT
TRUST NEVER SLEEPS

Because we work in an industry, that generates oodles of personal data, we know that ethics and compliance is key to make this information trusted — and its providers trustworthy. We are constantly evolving, but one thing is a constant, we know trust is hard won — but easily lost.

4

BUILT TOGETHER, BUILD BETTER

If you want to go fast go alone, if you want to go far go together. Machine learning and AI are opening up exciting new horizons in Pharma — and by partnering with future-thinking industry leaders, we believe we can change the patient outcomes of the future — for the better.

5

CREATING A CARING COMMUNITY

We work best when we share knowledge in truly collaborative partnerships with our customers. We are working towards creating a community of like-minded stakeholders — ones who are all working towards creative problem solving for both business and patients.

6

Talking Medicines, You’ve got a friend

We love what we do, we love working with great people — and we love creating positive commercial and patient outcomes while we do it. That’s why we hope that our Talking Medicine team can be as much a friend to your business, as an important commercial partner.

“We hope that our Talking Medicine teams can be as much a friend to your business as an important commercial partner”