Talking Medicines and you:
A true commitment
We are committed to making the way we work better for everyone involved — which is why we created our Customer Charter, so our clients can see what drives us to deliver the best results for their business and their patients.
When you work with the team at Talking Medicines and our PatientMetRx® platform — you can be assured of our teams’ commitment to you, your business and your patients — because we believe that better results come from a partnership founded on true transparency and honesty.
To help us deliver better results we have set out six priorities as the foundations in our Customer Charter.
We know better outcomes for patients happen when we all work together in truly collaborative and constructive ways — we would love to work towards that goal with you too.
WE ARE CHALLENGING
(IN A GOOD WAY)
We are fascinated by the challenges our customers face, which is why we work hard with them to achieve better outcomes for their business and their patients.
HONESTY IS ALWAYS THE BEST POLICY
A true partnership is one that’s founded upon honesty and openness, that is why we are transparent about how we work, what we believe is right for your business and most importantly, what’s best for your patients.There’s no ego and no agenda — just common goals.
WE KNOW THAT
TRUST NEVER SLEEPS
We will be improving our product and services continually because we want you to have the best insight about your medicines and patients. You can trust us to keep ethics and compliance front of mind. We are keen to innovate and evolve but not at the cost of the quality of our work.
BUILT TOGETHER, BUILD BETTER
If you want to go fast go alone, if you want to go far go together. Machine learning and AI are opening up exciting new horizons in Pharma — and by partnering with future-thinking industry leaders, we believe we can
change patient outcomes of the future — for the better.
CREATING A CARING COMMUNITY
We work best when we share knowledge in truly collaborative partnerships with our customers. We are working towards creating a community of like-minded stakeholders — ones who are all working towards creative problem solving for both business and patients.
Talking Medicines, You’ve got a friend
We love what we do and we love working with great people — and we love creating positive commercial and patient outcomes while we do it. That is why we hope that our Talking Medicines team can be as much a friend to your business, as an important commercial partner.