Attrition Unlocked – Turn Insight Into Retention
At a Glance
BenefitÂ
- Predict and pre-empt attrition Â
- Correlate productivity loss directly with disengagement signalsÂ
- Align messaging to employee sentiment to reduce disconnectÂ
- Cut costs of recruitment and training by retaining talent longerÂ
Data SourcesÂ
- Employee feedback surveysÂ
- Pulse meeting transcriptsÂ
- HR attrition and tenure dataÂ
- Productivity and performance metricsÂ
Customer Objective
Reduce attrition in customer service teams to improve productivity and customer experience by understanding the root causes behind disengagement.Â
Brief
Traditional HR reports often highlight what is happening, such as rising attrition, but fail to explain why. This lack of intelligence limits leaders’ ability to take meaningful, preventative action.Â
Solution
PeopleVoice applies Advanced Data Science and AI to uncover the root causes of attrition. It curates survey responses, pulse meeting feedback, and employee data into structured Data Vaults. Using contextual sentiment analysis and topic analysis, PeopleVoice identifies themes linked to disengagement. It builds personas and sub-populations of at-risk employees, correlating their feedback with productivity metrics to reveal early warning signals. Leaders can also apply message alignment scoring to test whether internal communications resonate with different employee groups.Â
PeopleVoice empowers organizations to make smarter decisions through accurate Employee Intelligence
Contact Britt Gibson, Manager Global Customer Engagement, at britt@talkingmedicines.com.
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