Top Customer Engagement Trends in pharma

Top Customer Engagement Trends in pharma

Customer Engagement remains one of the most prevalent emerging trends. This blog breaks down the different aspects that can be identified throughout the idea of Patient Engagement, from online patient communities to thought leadership in the pharmaceutical industry.  ...
Deeper Human Connections with AI

Deeper Human Connections with AI

  If 86% of buyers are willing to pay more for a great customer experience, then it is even more important to understand the voice of the customer. Therefore, 44% of corporations now operate voice of the customer programs to driver customer experience and...
The Prevalence of Mental Health Issues in The UK

The Prevalence of Mental Health Issues in The UK

The understanding of mental health has accelerated over the past decade, with the stigma slowly fading away. In the past year alone there has been a substantial shift with the government directly addressing the scale of the issue through making a £5 Million budget...